Your Privacy Is Our Commitment at khe88

khe88 ("we", "our", or "platform") operates a safe and transparent online entertainment service for users in Bangladesh. When you register, log in, or use the service on khe88, you agree to the terms of this privacy policy. This policy clearly states what information is collected, how it is used, and how it is kept secure.

1. Purpose and Types of Data Collection

khe88 collects only the information necessary to provide a proper service. We collect the following types of data:

• Identity Information: Name, date of birth (for age verification), and contact address.
• Account Information: Username, email address, and encrypted password.
• Financial Information: Records of deposit and withdrawal transactions — details of transactions carried out via bKash, Nagad, Rocket, or Upay. Complete mobile banking PINs or passwords are never collected or stored.
• Device & Connection Information: IP address, browser type, operating system, and device identifier.
• Usage Information: Gameplay history, preferences, and behavioral statistics on the platform.
• Cookie & Tracking Information: Session cookies, preference-saving cookies, and analytics data for service improvement.

2. Purpose of Data Use

khe88 uses the information collected from you for the following purposes:

• To complete account registration and identity verification.
• To process deposits, withdrawals, and transactions.
• To personalize and improve the gameplay experience.
• To provide customer support — via live chat and email.
• To comply with responsible gaming policies and ensure age verification (21+).
• To prevent fraud, money laundering, and unauthorized access.
• To monitor and improve the platform's technical performance.
• To meet legal obligations.

3. Sharing Data with Third Parties

khe88 never sells, rents, or distributes your personal information to advertisers or unrelated third parties. However, data may be shared in the following limited circumstances:

• Payment Processors: Necessary transaction information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete deposits and withdrawals.
• Technology Partners: Software providers who operate the platform and work under a contractual confidentiality agreement with us.
• Legal Requirements: When required to provide information by a legal order from a court or competent authority.
• Fraud Prevention: To assist in the investigation of any criminal activity.

Whenever data is shared with any partner, they are bound by the same standard of privacy and security agreement as we maintain.

4. Cookie Policy

The khe88 website uses cookies and similar tracking technologies. Cookies help with the following:

• To keep login sessions active and secure.
• To remember your language, preferences, and display settings.
• To analyze website traffic and usage patterns in order to improve the service.
• To detect and prevent fraud.

You have the option to control or disable cookies through your browser settings, but disabling cookies may limit some functionality of the platform.

5. Data Security Measures

khe88 follows industry-standard technology and processes to ensure the security of your information:

• SSL/TLS Encryption: All data transfers between the website and servers are encrypted.
• Secure Password Storage: Passwords are never stored in plain text; strong hashing algorithms are used.
• Access Controls: Only authorized personnel can access user data and their activities are logged.
• Regular Security Audits: Regular system reviews and tests are conducted to identify potential vulnerabilities.
• Firewall & IDS: Advanced firewall systems are active to prevent unauthorized access and cyberattacks.

In the event of a data breach, khe88 will notify affected users as quickly as possible and take the necessary steps.

6. Data Retention Period

khe88 retains user data only for as long as necessary. Generally:

• Data for active accounts is retained for the duration of the account.
• Even after an account is closed, certain data may be kept for the required period due to legal and regulatory obligations.
• Financial transaction records are retained for the period specified under applicable law.
• Once the retention period ends, data is securely deleted or anonymized.

7. Privacy of Minors

khe88 strictly provides services to those aged 21 and above. We do not knowingly collect information from minors. If we become aware that information from a minor has been collected, we will immediately close that account and delete the data.

8. International Data Transfers

In the course of khe88's operations, some data may be processed or stored on servers located in various countries. For any international transfer, we ensure that the receiving party provides an equivalent level of protection to that set out in this policy.

9. User Rights

Every user of khe88 has the following rights regarding their personal information:

• Access: The right to know what information we hold about you and to receive a copy.
• Right to Correction: The right to request correction of any inaccuracies in your information.
• Right to Deletion: The right to request deletion of your information in certain circumstances, although some data may need to be retained to meet legal obligations.
• Objection to Processing: The right to object to the use of your information for marketing purposes.
• Portability: The right to receive your information in a structured format.

To exercise these rights, email [email protected] or contact us via live chat.

10. Changes to the Policy

khe88 reserves the right to update this privacy policy as needed. If any significant changes are made, we will post a notice on the platform and inform you by email. Continued use of the platform after changes are made will be considered as your agreement to the new policy. Therefore, it is recommended that you visit this page regularly to stay informed about updates.

11. Complaints & Investigation

If you believe that khe88 has violated this privacy policy, please contact us directly. We take every complaint seriously and investigate impartially. Our support team provides assistance 24/7 in both Bengali and English.